ku901's Privacy Policy

1 Introduction and Purpose of the Privacy Policy

ku901 is a safe and reliable online entertainment platform. We are committed to providing the highest level of security to players in Bangladesh. The purpose of this privacy policy ("Policy") is to inform our users about what types of information we collect, why we collect it, how it is used, and what measures we take to protect your information.

By using the ku901.cam website or registering for our services, you will be considered to have fully accepted the terms of this privacy policy. If you do not agree with any term of this policy, please refrain from using our platform and contact our support team for assistance.

This policy should be read together with our Terms and Conditions and Responsible Gaming policy.

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2 What Information We Collect

ku901 collects various types of information to provide its services. These are described in detail below:

2.1 Personal Identity Information

During account registration and identity verification, we collect the following information:

• Full name (in Bengali and English)
• Date of birth (for age verification — for those aged 21 or above only)
• National ID number or passport number
• Permanent and current address
• Email address
• Mobile number

2.2 Financial Information

We collect the following financial information to process transactions:

• bKash, Nagad, Rocket, Upay account numbers
• Bank account details (for bank transfers)
• Transaction history — records of deposits and withdrawals
• Visa or Mastercard card details (where applicable, fully encrypted)

2.3 Technical and Usage Information

When you use ku901.cam, the following information is collected automatically:

• IP address and device information
• Browser type and version
• Operating system
• Website visit time, session duration, and page navigation
• Cookie and local storage data
• Login and logout times

2.4 Gaming Activity Information

To ensure responsible gaming and prevent fraud, we record the following information:

• Game play history and betting records
• Bonus claims and wagering activity
• Daily, weekly, and monthly play statistics
• Set limits and break information

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3 Purpose and Use of Information Collection

ku901 uses your information only for the following lawful purposes:

3.1 Service Delivery and Account Management

• Account creation, identity verification, and age confirmation
• Processing deposit and withdrawal transactions — ensuring a minimum deposit of ৳200 and withdrawal of ৳500
• Providing customer service through the support team
• Managing bonuses and promotions and running the VIP program

3.2 Security and Fraud Prevention

• Detecting and preventing fraudulent activity
• Complying with anti-money laundering (AML) policy
• Identifying multiple accounts or unauthorized activity
• Maintaining system security and stability

3.3 Responsible Gaming

• Monitoring potential signs of addiction and providing support
• Ensuring personal limit-setting and self-exclusion options
• Sending relevant information on responsible gaming

3.4 Improvement and Personalization

• Analyzing user behavior to improve the platform experience
• Recommending relevant games and offers
• Resolving technical errors and improving service quality

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4 Data Storage and Protection

ku901 takes the highest industry-standard technical and administrative measures to protect your personal information. Our security infrastructure is as follows:

• SSL/TLS Encryption: All data sent to and received from the website is protected by 256-bit SSL encryption.
• Data Storage Encryption: Sensitive data stored on servers — particularly financial and identity information — is kept in an encrypted state.
• Access Control: Only authorized personnel can access your information, and all access is logged.
• Regular Security Audits: Our systems undergo regular internal and external security testing.
• Firewall and Intrusion Detection: Advanced firewall and intrusion detection systems remain active at all times.

Your information is retained for as long as you have an active account with us and for as long as necessary to meet legal obligations. Even after an account is closed, certain information — particularly financial and transaction records — may be retained in accordance with applicable legal requirements.

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5 Sharing Information with Third Parties

ku901 never sells your personal information and does not transfer it to third parties for commercial purposes. However, information may be shared on a limited basis in the following circumstances:

5.1 With Service Providers

We work with trusted third parties to operate our services, such as:

• Payment processing partners (bKash, Nagad, Rocket, Upay, banks) — to complete transactions
• Identity verification service providers — for the KYC process
• Game software providers — to ensure fair play
• IT infrastructure and security service providers

All such partners are contractually bound to comply with our privacy standards.

5.2 Legal Obligations

We may be required to provide relevant information under legal requirements or at the direction of regulatory authorities. These cases include:

• Court orders or requests from law enforcement agencies
• Anti-money laundering investigations
• Fraud and fraudulent activity investigations
• Protecting our legal rights or those of third parties

5.3 Business Changes

In the event of a business merger, acquisition, or asset transfer, user information may be transferred to the relevant entity. In such cases we will provide advance notice and you will be informed before the new policy takes effect.

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6 Cookie Policy

The ku901.cam website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help remember session information.

6.1 Types of Cookies We Use

• Essential Cookies: For maintaining login sessions and security — these cannot be disabled.
• Functionality Cookies: For language preferences, game settings, and a personalized experience.
• Analytics Cookies: For analyzing website statistics and improvement — in an anonymous manner.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect some platform functionality.

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7 Your Rights and Controls

As a user of ku901, you have the following rights over your personal information:

7.1 Right of Access

You can request at any time to find out what information we hold about you. This request can be made via live chat or email. After identity verification, we will respond to you within the applicable timeframe.

7.2 Right to Rectification

If there is any error in the information we hold about you, you can request a correction. Changes can be made directly from account settings or through the support team.

7.3 Right to Erasure

In certain circumstances you can request that your information be deleted. However, requests may be declined for information required to meet legal obligations, ongoing investigations, or dispute resolution.

7.4 Right to Object to Processing

You can opt out of marketing communications at any time. An unsubscribe option is provided in promotional emails or messages.

7.5 Right to Data Portability

You can request a copy of your personal information in a structured, commonly used, and machine-readable format.

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8 Protection of Minors' Information

ku901 is an adults-only platform. Our services are available only to those aged 21 or above. We do not knowingly collect any personal information from minors.

Age verification is mandatory during the registration process. If we become aware that a user is under 21, that account will be immediately suspended and the collected information will be securely deleted.

If a parent or guardian believes their child is using our platform, please contact our support team immediately.

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9 International Data Transfers

Some of ku901's service provider partners may be located outside Bangladesh. In such cases your information may be transferred internationally. However, we ensure that these transfers are always carried out under protections consistent with applicable law and this privacy policy.

When sharing data with game software providers such as PG Soft, Pragmatic Play, JILI, Spribe, and other partners, we always follow the principle of minimum necessary information.

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10 Policy Changes and Updates

ku901 reserves the right to update this privacy policy from time to time. For significant changes, we will:

• Post a clear notice on the website
• Send a notification to the registered email
• Update the "Last Updated" date at the top of the page

Continued use of the platform after changes will be considered acceptance of the revised policy. We therefore recommend checking this page regularly.

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11 Liability Regarding Third-Party Links and External Services

ku901.cam may contain content linked to third-party software or game platforms. These third parties have their own privacy policies, for which ku901 is not responsible.

We recommend that you review the privacy policy of any third-party service before using it.

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12 Dispute Resolution & Privacy Complaints

If you have any concerns or complaints about how your information is used, please contact us directly. Our dedicated privacy team reviews every complaint seriously and works to resolve it as quickly as possible.

Our goal is to resolve all privacy-related complaints as quickly as possible from the date of receipt. Complex matters may take more time, and in such cases you will be kept informed of the progress.