For players 21 and over only

Responsible Gaming at ku901 — Your Safety Is Our Priority

We believe gaming should be a source of entertainment, not stress. At ku901, we offer deposit limits, self-exclusion, and 24/7 Bengali support for your protection.

What Is Responsible Gaming and Why Does It Matter?

Online gaming can be an enjoyable pastime — as long as it stays within limits. ku901 is committed to providing a safe and responsible gaming environment for players in Bangladesh. Responsible gaming means you are playing for entertainment, not as a way to make money. Making every decision with awareness, managing your own budget, and taking a break when needed — that is what responsible gaming means.

At ku901, we want you to play in good health and with enjoyment. That is why we have put in place several tools and support measures to keep you safe. If you feel that gaming is affecting your daily life, the information on this page is here for you.

Remember: Online betting and casino gaming are for entertainment purposes only. It is not an alternative source of income. Always wager only the amount you can afford to lose without it causing problems in your life.
21+

A minimum age of 21 is required to open an account and play at ku901.

Gaming by minors is strictly prohibited.

Our Tools to Keep You Safe

At ku901, we have put in place a number of practical tools to make responsible gaming easier. They are completely free and available to use at any time.

Set Deposit Limits

You can set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. A 7-day waiting period applies if you wish to increase a limit.

Time-Out Feature

Temporarily suspend your account for a set period ranging from 1 day to 6 weeks. During this time, no betting or deposits will be possible, but withdrawals will still be allowed.

Self-Exclusion

Choose self-exclusion for a long-term break. Once self-exclusion is activated, the account cannot be reopened before the set period ends.

Session Time Limit

Decide in advance how long you will play in one session. Once the set time is up, the session ends automatically. This helps prevent spending too much time playing.

Betting History and Reports

View your complete betting and transaction history at any time. Analyse this information to understand your spending patterns and adjust your habits if needed.

24/7 Support

If you want to talk about a gaming concern, contact our Bengali live chat support. Our trained team is by your side seven days a week, twenty-four hours a day.

Warning Signs of Problem Gambling

If any of the signs below are present in yourself or someone you know, take a break immediately and seek help.

  • Betting more than your budget and placing even larger bets to try to recover losses.
  • Spending too much time gaming at the expense of attention to family, friends, or work.
  • Lying to or hiding your gaming habits from family.
  • Feeling restless, anxious, or irritable when not playing.
  • Using money set aside for daily essentials such as food, bills, or rent for betting.
  • Repeatedly failing to stop gaming despite trying to do so.
  • Continuing to play while neglecting sleep, eating, or personal health.
  • Accumulating debt or financial problems related to gaming.
If you notice these signs in yourself: Contact our live chat immediately or email [email protected]. Our team will help you activate self-exclusion or other protective measures.

Steps to Activate Limits and Protection

1

Log In to Your Account

Access your personal account at ku901 and go to the account settings page.

2

Find the Responsible Gaming Section

In settings, click on the "Responsible Gaming" option. You will find all the protection tools here.

3

Choose Your Preferred Limit or Tool

Deposit limit, time-out, session time, or self-exclusion — activate one or more tools based on your needs.

4

Confirm and Save

Confirm your chosen limit or tool. Deposit limits and self-exclusion take effect immediately.

5

Contact Us If You Need Help

If you have trouble adjusting the settings yourself or need further assistance, let us know via our 24/7 live chat — we will take care of everything for you.

Protection Tool Time to Take Effect
Deposit Limit (decrease) Immediate
Deposit Limit (increase) After 7 days
Time-Out Immediate
Self-Exclusion Immediate
Session Time Limit Immediate
The minimum deposit amount is ৳200 and the minimum withdrawal is ৳500. If a deposit limit is set, these amounts will also fall within that limit.

Age Verification and Protection of Minors

Age verification is mandatory when registering at ku901. Only individuals aged 21 or above may create an account and play. If we have reason to believe that an account holder is below the required age, we reserve the right to request additional identity verification at any time.

If there are minors in your household, use parental control software on your device. Never share your ku901 login details with anyone else.

  • Age is verified at registration using the National ID Card (NID).
  • We reserve the right to suspend deposits and withdrawals on suspicious accounts.
  • Opening an account with false information is subject to penalties and will result in permanent account closure.

Advice for Parents

Take the following steps to keep your children or underage family members away from online gaming:

  • Use a strong password and screen lock on your device.
  • Keep parental controls turned on in your browser.
  • Keep your ku901 account login details completely private.
  • Make your children aware of responsible gaming.

Financial Limits and Budget Planning

The most important aspect of responsible gaming is financial control. Before playing at ku901, set a clear budget for yourself.

Minimum Deposit

৳200

Across all payment methods

Minimum Withdrawal

৳500

Across all payment methods

Withdrawal Time

30 minutes – 3 hours

Fast and reliable processing

Payment Method

bKash, Nagad, Rocket, Upay, Bank Transfer

Tip: Decide in advance how much you can afford to spend on entertainment each month and set your deposit limit accordingly. Never play using someone else's credit or borrowed money.

Frequently Asked Questions About Responsible Gaming

Go to the "Responsible Gaming" section in your account settings and select the self-exclusion option. Set your preferred duration and confirm. It will take effect immediately. If you are unable to do it yourself, contact our 24/7 live chat or email us at [email protected] — we will complete the process on your behalf.

Yes, you can still withdraw funds in your account even when self-exclusion is active. However, new deposits and betting will not be allowed. Contact our support team to request a withdrawal.

Lowering a deposit limit takes effect immediately. However, if you want to increase the limit, a 7-day waiting period applies — this rule is in place to prevent overspending in a moment of impulse.

No. The minimum age to open an account at ku901 is 21. People aged 18 to 20 and minors are not permitted to register or play under any circumstances. Registering with a false age will result in permanent account closure and any deposited funds may be forfeited.

First, activate a time-out or self-exclusion. Then contact our 24/7 Bengali live chat or reach us at [email protected]. Our support team is always ready to provide the help you need. Put your mental health first — gaming can always wait.

A time-out is a short-term break — typically from 1 day up to 6 weeks. Once the set period ends, the account is reactivated automatically. Self-exclusion is long-term — a minimum of 6 months up to permanent. The account cannot be reopened before the period ends.

Play Safe, Stay Happy

We are committed to keeping your experience at ku901 safe and enjoyable at all times.
Contact us with any questions or concerns.