ku901 Complete
Terms and Conditions

1. General Terms

ku901 is an online entertainment and gaming platform serving players in Bangladesh. To use this platform, users must comply with all applicable local laws and regulations. ku901 reserves the right to change, update or amend these Terms at any time without prior notice.

These terms and conditions have been prepared in Bengali. In the event of any linguistic ambiguity, the interpretation provided by ku901 shall be considered final. These Terms should be read together with the Privacy Policy and the Responsible Gaming Policy.

• These Terms apply to every registered and unregistered visitor.
• All games and services on ku901 are designed for entertainment purposes and are not a guaranteed source of income.
• Access to the platform is entirely at ku901's discretion.

2. Account Registration

To create a valid account on ku901, users must provide accurate and complete information. Only one account per person is permitted. Operating multiple accounts will be considered a violation of these terms and conditions and all accounts may be closed.

2.1 Registration Requirements

• The name, date of birth and contact details provided at registration must be completely accurate.
• Keeping the account password confidential is entirely the user's responsibility.
• If unauthorised access to your account is detected, notify ku901 immediately.
• Transferring or selling an account to any third party is strictly prohibited.

2.2 Identity Verification (KYC)

ku901 reserves the right to verify a user's identity at any time. Valid documents such as a national identity card, passport or birth registration certificate may be requested. Withdrawals may be placed on hold until verification is complete.

3. Age Verification

ku901 is for users aged 21 and above only. Minors are strictly prohibited from using this platform. Providing false information about age at registration is a serious violation. In such cases the account will be closed immediately and any pending winnings may be cancelled.

4. Deposits and Withdrawals

ku901 accepts payments via bKash, Nagad, Rocket, Upay and bank transfer. All transactions are completed in Bangladeshi Taka (BDT / ৳).

4.1 Deposit Terms

• The minimum deposit amount is ৳200 (for each method).
• Deposits must be made only from the payment method belonging to the registered account holder.
• Deposits made through third parties are strictly prohibited.
• After a deposit, the balance is usually added to the account within a few minutes.

4.2 Withdrawal Terms

• The minimum withdrawal amount is ৳500.
• Withdrawal requests typically take 30 minutes to 3 hours to process.
• Withdrawals will only be made to the same payment method used for the deposit.
• Withdrawals may be delayed if identity verification has not been completed.
• Withdrawals will be on hold if the wagering requirements of an active bonus have not been met.

5. Bonuses and Promotions

ku901 offers various types of bonuses and promotions. These bonuses are provided under specific terms.

5.1 Welcome Bonus

New players will receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. To receive this bonus the wagering requirement is 15 times the combined amount of the deposit and the bonus. For example, depositing ৳1,000 gives a bonus of ৳1,200 and the total wagering requirement will be (৳1,000 + ৳1,200) × 15.

5.2 General Bonus Terms

• Each bonus offer has its own expiry period — once expired, the bonus will be cancelled automatically.
• Bonus funds cannot be withdrawn directly; wagering requirements must be met first.
• ku901 reserves the right to cancel, modify or withdraw any bonus at any time without giving a reason.
• A bonus is applicable only once per account.
• If evidence of bonus abuse is found, the account may be closed.

5.3 VIP Program

ku901's VIP program has four tiers. Weekly cashback benefits are available at each tier:

• Bronze: Weekly cashback up to 0.3%.
• Silver: Weekly cashback up to 0.6%.
• Gold: Weekly cashback up to 0.9%.
• Platinum: Weekly cashback up to 1.2%.

Through regular and active gaming activity, players can advance to higher VIP tiers. VIP cashback is credited automatically at a scheduled time each week.

6. Gaming Rules

All games on the ku901 platform are operated in a fair and transparent manner. Game outcomes are determined impartially through Random Number Generator (RNG) technology.

• Each game has its own rules which should be read before starting to play.
• ku901 will not be responsible if a game session is interrupted due to a loss of connection.
• If a technical error is identified in a game result, ku901 reserves the right to void the relevant round.
• Players are encouraged to set their own limits and to play responsibly.
• In live casino games, the dealer's decision is final.

7. Prohibited Activities

The following activities are strictly prohibited on the ku901 platform. Violating these prohibitions will result in the permanent closure of the account and legal action may be taken where applicable.

• Creating or operating multiple accounts.
• Registering using a false identity or documents.
• Deliberately operating multiple accounts with the intention of claiming bonus benefits (bonus abuse).
• Any form of fraud, hacking or software manipulation.
• Operating an account on behalf of a minor.
• Using the platform for money laundering purposes.
• Playing games through automated bots or scripts.
• Spreading false information with the intention of damaging ku901's reputation.

8. Account Closure and Restrictions

ku901 reserves the right to temporarily or permanently close any account at any time, for any reason, without prior notice.

8.1 Voluntary Account Closure

If a player wishes to close their account, they can submit a request through our 24/7 live chat support or by email. A self-exclusion option is also available — visit the Responsible Gaming page for details.

8.2 Account Closure by ku901

• Accounts may be closed immediately in cases of terms violations.
• Every effort will be made to return any valid balance before an account is closed.
• If evidence of fraudulent activity is found, all funds may be confiscated.

9. Privacy and Data Protection

ku901 gives the highest importance to protecting users' personal information. Our platform uses SSL encryption technology to keep all data secure. Full details on the collection, use and storage of personal information can be found in our Privacy Policy.

• Information provided at registration is used for the purpose of delivering services.
• Personal information is not sold or distributed to third parties.
• Information required to fulfil legal obligations may be shared with the relevant authorities.

10. Limitation of Liability

ku901 is an entertainment platform. ku901 is not responsible for any financial loss arising from gaming activity. ku901 accepts no liability in the following situations:

• If a game is interrupted due to loss of internet connection.
• If loss occurs due to a technical problem with the user's own device.
• In the case of delays or errors relating to third-party payment processors.
• For any event occurring outside the platform.
• If a player suffers a loss during unexpected server maintenance or downtime.

ku901 is committed to always providing a safe and reliable environment and to resolving any technical issues promptly.

11. Dispute Resolution

In the event of any dispute or complaint, please contact our customer service team first. Our support team provides assistance in Bengali 24 hours a day, 7 days a week.

11.1 Complaints Process

• Submit your complaint via live chat or email.
• Please include a description of the complaint, the date and time, and the relevant transaction ID.
• ku901 will endeavour to respond to each complaint within a reasonable time after receipt.
• For complex matters, a decision will be communicated after an internal investigation has been conducted.

11.2 Final Decision

The decision of ku901 management shall be considered final in all matters. However, we are always committed to ensuring the fair rights of all users.

12. Changes to Terms

ku901 reserves the right to change or update these terms and conditions at any time. After any change, the version published on the platform will be considered effective. In the case of significant changes, an effort will be made to notify registered users through their contact details.

Continuing to use the platform after any changes will be considered as acceptance of the new terms. Therefore, it is advised to revisit this page regularly.